our return policy
- The item is returned unworn, undamaged in the original packaging with all original tags and hygiene sticker still attached
- Then item was not purchased on sale (including promotional offers). Sale items cannot be returned or exchanged unless the item is faulty
- Return shipping costs are covered by the customer
how do i return an item?
1. Email firstname.lastname@example.org with your order number and name of items you wish to return
2. We will email you a form to include in your parcel
3. Check your items to ensure they are in perfect condition as Thedoublevclothing will not accept any items returned damaged in any way
4. Ship your parcel back to the address provided on the form, We recommend you send your parcel back via trackable mail as we are not liable for returns lost in transit.
5. Once we receive your return, we will email you store credit in the form of a gift card which can be used storewide!